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    OBSERVATION + ACTION RESEARCH

    This collection is focused on the art and craft of research in an innovation process. It mostly draws from qualitative research methods, as these are often underutilized approaches in the public sector.  The tools here aim to democratically and equitably position the "researcher" and "researched" together as co-creators. Action research directly connects the processes of research and action together, in real time, while seeking transformative change. 

    Ethical, grounded, action-as-research with a clear purpose

    Action Research

    Get clear about what you (think you) know, purpose, and hopes for your process as you begin

    Design Brief

    Generate potent questions that lead to co-creative work.

    Creative

    Questions

    Gather observations to better understand your context

    Observations +

    Insights

    Experience the world through the eyes, heart, and mind of an important user

    Learning Journey

    Build empathy with users whose experience will deepen understanding about your challenge

    Empathy Interview

    Download the Observations + Action Research Worksheet Bundle to guide your work

    Worksheets